One of the things that you want to do if you are going to resolve conflict is you must adjust your view on conflict.  Lots of people think that conflict is bad and therefore, destructive and you must avoid it.  The reality is, conflict is inevitable and it’s what happens with people.  If you understand that it is inevitable, sometimes when you actually resolve conflict, you feel relived; it feels like the air is cleared.  Rather than deciding that conflict is bad, consider that conflict is normal and right on schedule.  If you think that way, you are much more likely to confront it and learn the skills to resolve it.  So conflict is inevitable and you can learn the skills and you’ll get better results.
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