Times are tough. Many clients are abandoning their long-held business relationships for providers touting a lower cost or better terms. What keeps business relationships held together? I like to say it is “Relationship Glue” that keeps business relationships strong. I’m not talking about the sticky stuff but rather the things that we DO that demonstrate who we are as a person. It is the real value that we provide to clients and shareholders. Relationship glue is the action that follows a commitment, the willingness to extend our self on the client’s behalf and the ability to proactively listen and respond effectively to client’s needs and motives. If you are looking to hold together your business relationships click here to find out more about how you can use my “Relationship Glue” to make that happen!