Buyer Involvement Questions are questions that put the buyer in a position to want to buy.
Most people want to be happy and successful.
Ask yourself what that would mean to you. When you think about being quite happy what images come to mind? In addition, what does being very successful look like? Furthermore, what’s the point… where’s the meaning? Read more
Ask open-ended questions.
Life is fair, life is unfair and both.
Smile first, and your emotions will catch up.
Do you want to be right or would you rather be effective?
Take responsibility for yourself and capitalize on your strengths.
If you are going to resolve conflict, you must be comfortable with actually resolving conflict.
Rarely do we get much guidance or training on how to best live life. Most of us bumble through in a trial-and-error mode. Many of us end up behaving like everyone else, which is often counter-productive and a perfect illustration of peer pressure at work. Read more
Conflicts are normal